Privacy-Policy
Privacy Policy
My Refresh Exteriors
Privacy Policy
Privacy Policy
My Refresh Exteriors LLC
Effective Date: March 18, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
My Refresh Exteriors (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any third parties or affiliates for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Phone number
Email address
Service address
Details related to your service request
Payment information (when applicable)
Communication preferences and consent records
Non-Personal Information:
IP address
Browser type and device information
Website usage data (pages visited, time on site, etc.)
Cookies and tracking technologies
Customer Communication:
Records of inquiries and service requests
Appointment details
Service history and feedback
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide quotes
Schedule and manage appointments
Deliver services and customer support
Send service updates and notifications
Improve our website, services, and customer experience
Maintain records of communication preferences and consent
Ensure security and prevent fraud
3. SMS Messaging Terms & Compliance
By providing your phone number, you consent to receive SMS messages from My Refresh Exteriors related to your service requests, including appointment reminders, estimates, service updates, and follow-ups.
Opt-In & Consent:
SMS messages are only sent after you provide explicit consent
We maintain records of opt-in and consent actions
Consent is not a condition of purchase
Message Details:
Message frequency may vary
Message and data rates may apply
Opt-Out Instructions:
You may opt out at any time by replying STOP
You will receive a final confirmation message
No further messages will be sent unless you opt back in
Help & Support:
Reply HELP for assistance
Or contact us at: [email protected]
Carrier Disclaimer:
Carriers are not responsible for delayed or undelivered messages
SMS Data Protection:
No mobile information or SMS consent data will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with service providers (such as messaging platforms) strictly for the purpose of delivering messages you have consented to receive.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers:
Tools and vendors that help operate our business (e.g., scheduling, payment processing, SMS delivery)
These providers are required to keep your information secure and confidential
Legal Requirements:
When required by law or legal process
To protect our rights, safety, or property
Business Transfers:
In the event of a merger, sale, or acquisition
Important:
SMS opt-in data and consent will never be shared with third parties for marketing purposes.
5. Data Security
We take reasonable and appropriate measures to protect your information, including:
Secure systems and access controls
Data encryption where appropriate
Regular monitoring and updates
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Improve website performance and functionality
Analyze traffic and user behavior
Enhance your browsing experience
You can control cookies through your browser settings.
7. Your Rights & Choices
You have the right to:
Request access to your personal information
Request correction or deletion of your data
Opt out of communications at any time
Withdraw consent for future communications
To make a request, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
My Refresh Exteriors
📞 Phone: 224-541-5544
📧 Email: [email protected]
By using our website and services, you agree to this Privacy Policy.